All orders will be shipped within 1-3 (one to three) business days. Currently, we only ship to the United States via USPS. We do offer a variety of shipping options listed below.
FIRST CLASS PACKAGE (3-5 Business Days)
PRIORITY MAIL FLAT RATE SHIPPING (2-3 Business Days)
Once USPS receives parcel, JORDAN AND JOY CO is no longer responsible. If your package is lost, I will be happy to file a claim with USPS to locate its whereabouts. Unfortunately, I am unable to guarantee the condition of your package once USPS takes responsibility. I take care in prepping my packaging to protect its contents by using waterproof, sustainable poly mailers as well as bubbled PRIORITY MAIL FLAT RATE envelopes and boxes with contents protected by reusable, zippered plastic coverings.
JORDAN AND JOY CO does not accept returns or exchanges. All sales are final. If there is an error with your order, please email email@example.com and I will correct my error with no additional charge to the customer.
Unfortunately, I am unable to cancel or refund an order that has already been cut. I work fast - if you must cancel, please notify me immediately by emailing firstname.lastname@example.org. A 20% restocking fee will apply.
Gift cards are available for purchase here. All Gifts cards to JORDAN AND JOY CO will expire one year after the date of purchase. Gift cards are always IN STOCK and are a great gift solution for the quilter in your life.
JORDAN AND JOY CO is proud to offer preorders on highly desirable fabric collections. The customer pays up front for the product listing prior to shipment from the manufacturer. Once JORDAN AND JOY CO receives the product, it is immediately shipped to the customer. Estimated shipping timeframe is included in the product listing, but is subject to change. I will do my very best to notify the customer of any delays issued by the manufacturer. PREORDERS are a great way to ensure that you secure a bundle of your new favorite collection. Please know that all PREORDER sales are final. Browse PREORDER listings here.